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78 | Behind the Scenes of Monday Mentoring
In this episode, I reflect on running Monday Mentoring, my community of practice membership program for practitioners, as we start our fifth year. I share how it began, how it's evolved, and a few key things I've learned along the way.
This episode goes into some of the things that worried or scared me as I started/grew the program, where we are now, and how I think about pricing. If you'd like to learn more about the Pay from the Heart pricing model we use, check out episode 53.
I hope this episode will be helpful to you if you're thinking about offering a membership program or if you're simply interested in a bit of "behind the scenes" info about how Monday Mentoring works.
If you have specific questions that aren't answered her, I'd love to answer them. Please share your question on intheclinic.com
I'd like to end by offering my deep gratitude to everyone who's been a part of Monday Mentoring over the years, including those who have joined the community, our amazing facilitators, the virtual assistants who help me keep the wheels on, people who have helped spread the word, and mentors and friends who have helped me to grow and improve the program. Y'all are the best, and I can't wait to see how things continue to evolve in the years to come 💚
Thanks for listening.
I'd love to hear from you. Leave me a voicemail with feedback or submit a question (click the pink "Send Camille a Message" button on the side of the page) 💚
Camille's Helpful Links for Practitioners
Chapters
00:00 - Welcome to In the Clinic
00:59 - The Birth of Monday Mentoring
03:01 - Growing the Community
04:57 - Designing for Flexibility
06:37 - Pricing Insights
08:40 - Managing Membership Dynamics
12:51 - The Work Behind the Program
14:49 - Future Directions for Monday Mentoring
17:14 - Closing Thoughts and Questions
Transcript
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Welcome to In the Clinic with Camille. My name is Camille Freeman.
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I'm an herbalist and nutritionist.
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And in this podcast, I share little tips and tidbits that might be helpful for other practitioners.
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Today, I wanted to share some reflections on running Monday Mentoring,
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which in case you're not familiar with that is my community of practice membership
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program for other practitioners.
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And the reason I wanted to share some thoughts on this is because we are starting
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our fifth year of Monday Mentoring, which is really wild to me.
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Now, Monday Mentoring, this is not designed to be an advertisement for Monday
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Mentoring, in case you're wondering about that.
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The point of this podcast episode is not so that you will sign up for it.
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In fact, you can't sign up for it. We're not open for new members right now.
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We only open at certain times of the year, and this is not one of those times.
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Instead, I just wanted to share some of the things I've learned along the way
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and give you a little peek behind the scenes as to how Monday Mentoring came
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to be and how it's evolved over the years.
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So that's really what's happening here.
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I'll start at the beginning. And Monday Mentoring began in 2019,
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was conceived in 2019 when I decided to reopen my clinical practice.
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I took a little break when my kids were small. I was working a full-time job
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at the university and just found I could not keep up with my practice. So I took some time off.
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And then in 2019, I decided to reopen my practice and start seeing clients again
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and realized that I was feeling a little isolated and I didn't have a formal,
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structure in place to get support from other practitioners when things came
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up with my clients, such as, you know, I've never seen this particular thing happen before.
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Has anybody else, you know, has this happened to anybody else?
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Or, you know, just run some things on my website by other people or what have you.
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I just felt like I needed a little bit more of a community around that.
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And what I did is what I advise everyone to do when they're thinking about doing
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something new is to first talk to some people that you think might be interested in the program.
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So I put out a little call on my email list and I said, hey,
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I'm thinking about putting together some kind of group support thing for practitioners.
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If that sounds like it might be interesting to you, could I pick your brain
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for 15 or 20 minutes and just talk to you about it?
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And a handful of people signed up and we chatted and I decided to design a program
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based on what what I wanted and my time availability, and then what I had heard
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from the people I talked to.
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I came up with a price kind of out of the blue. I just guesstimated about how
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much I thought I would need to charge based on my time and what I knew about
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the platforms and infrastructure that might be needed to run that program.
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And I decided, you know, at $75 a month seems pretty reasonable.
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I put it out there to my newsletter as a pilot program. I said,
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hey, I'm doing this, open it for a small number of people.
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If you're interested, here's how to sign up. It was not a big push.
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It was just a gentle invitation.
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And about, I can't remember if it was 10 or 12 people signed up for that first event.
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Cohort. We met at 7 p.m. Eastern on Mondays and we alternated roundtables,
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which is where we brought cases to get feedback from other people,
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and then practice management, which is more like support under the hood of a business,
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websites and getting clients and payments and all that kind of stuff.
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So we did that for a while and eventually that cohort, I invited more people
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into it and eventually it got bigger.
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I started a second cohort and then a third.
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I started a group at 5 p.m. I started another group at 12 p.m.
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And eventually I was like, you know what, all these groups, it's a little bit hard to administer.
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And so I decided to combine it. So now instead of running three different sections
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of Monday mentoring, I just said, hey, anybody can come to any session,
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depending on your schedule and what we're talking about.
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You can choose what you want to come to, or you can come to all of them if you want.
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So that was one of a big takeaway that I came to realize is that,
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oh, I could just design it to be convenient for me, as long as I think it's
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also going to serve the participants.
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I just made an executive decision.
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And I found that over time, when I do something that feels kind of dramatic
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and very different from the way that we've been doing things,
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I worry a lot. I'm like, oh, this is going to disrupt people.
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It's going to upset them.
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And I found people are very, very flexible. They're very, very willing to go
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along with you and make the change as long as you're clear and you communicate a lot.
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I found the same thing when I switched platforms. I've moved platforms.
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I can't remember if it's three or four times.
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And especially this last one, I was like, oh, geez, everybody had to re-subscribe
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to a new platform in order to stay part of Monday Mentoring.
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And I was like, oh, I'm going to lose.
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I was worried that I would lose 50% or more of our people.
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And that's not what happened at all. Almost everybody.
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Made the leap, no problem, even though it was not super convenient,
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and they did have to resubscribe and re-sign up and all this.
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But people, again, if you just are clear and contact people and make the information
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available, it's really been fine to make relatively major changes to the program and the way it works.
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Also, a takeaway for me has been not trying to design a program that works for
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everyone, but instead getting really more clear or on who I want it to work for specifically.
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So in the beginning, I was kind of like, oh, pretty much anybody who's kind
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of vaguely involved in herbs or nutrition could be part of this.
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And then over time, what I came to realize is that people who are not yet in
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clinical practice, like maybe they're still in school or they're thinking about
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becoming clinicians one day eventually,
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just aren't the best fit in Monday Mentoring because in order to have a group
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of peers supporting one another, if somebody is not already in clinical practice,
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then of course, They still do have things to contribute to the group,
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but they're still a trained somebody, you know, either working on their training,
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they have human experience to contribute.
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But really what makes the most difference is if we are among others who are
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really in practice and who are on that side of the fence, so to speak.
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So I eventually, about a year, maybe a year and a half ago, I started saying,
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you know what, if you're not in clinical practice yet, please wait to join Monday Mentoring.
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And there's lots of other programs that are similar that people can join while
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they're waiting to start their
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practice. And I have some programs they can take and things like that.
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But that's really made a difference where we really are just having people who
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are already doing this work and that helps a lot.
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So that's been a big part of things.
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Another thing that I've learned is just from the finances to give you a little
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snippet, some insider information. I actually have stuck with that $75 a month price.
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I eventually changed to a pay from the heart model, where $75 is the actual
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amount that I need to just kind of keep the lights on and keep things going.
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So my guess was pretty good in the beginning. But I also realized like,
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okay, it runs a little bit better if we have a slightly higher income.
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So now I have Monday Mentoring is at pay from the heart where it's $75 a month
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or $99 a month, which is the amount that allows me to pay sustainable wages
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to myself and other people.
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And then we have $129 a month, which is more of like a pay it forward price.
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And we do have people at all the tiers.
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I've done a separate podcast episode on pay from the heart pricing,
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which I'll I'll link to so I don't go into that whole thing again.
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But I have decided to just keep the prices the same. I think I probably could
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charge quite a bit more for Monday Mentoring. We.
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We definitely, there's a lot of value in it.
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People who are in Monday Mentoring get access to my deep dives and including
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all my past deep dives and webinar library.
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So at this point, it's, I don't know, 50 or more training classes.
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And anyway, there's a lot, there's a lot included. And I think if I were to
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add up the individual value, it would probably come out to a lot more than $75 a month.
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But I feel good at this price between $75.99 and $129 a month.
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I feel like it's It's a really great value for the people taking it.
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I'm meeting my needs. I'm able
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to pay the guest facility. I have other facilitators that come in now.
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I'm able to pay people what I feel like is a really good price.
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So I've decided to just keep the price the same for now. I know times are a
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little bit tight for people.
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And even though it's been almost five years, well, four years going into it,
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I've just, I don't see or feel a need to increase the price right now,
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even though I probably could. So leaving it where it is.
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That's what's happening. That's what's happening there. I have just to share
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some of the fears and some of the learning edges, I guess you could say,
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that have come up along the way.
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Probably my biggest fear associated with Monday Mentoring is that.
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It's really hard when people sign up for a membership like this,
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it automatically renews on the same day of the month that you signed up.
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And people, there are definitely people who sign up and then I never really see them.
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I'll see them maybe for a few months and then I just hardly see them at all.
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And I worry so much that, especially in the beginning, I was so worried like,
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oh my gosh, these people have forgotten and now they're paying me and they don't
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realize they're paying me and I'm their budget.
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I had all these stories about what was happening and how like somehow my email
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was disappearing and they didn't remember that they were still in it and so on.
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And then I've actually talked to my own mentor a lot about this because,
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oh my gosh, in the beginning, especially I was like, my mentor's name is Alana.
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And I was like, Alana, should I just unenroll them? Because I don't want to
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accidentally be charging them. And she was like, no, Camille,
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this is how memberships work.
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You don't know what's going on behind the scenes. And then finally I started
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reaching out to people and I was like, but you know, I try to check in with people periodically.
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And a lot of people said, I actually watch the recordings. I can't come live,
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but I get a lot out of participating in the community forum,
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or I like to watch the recordings and listen to them.
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And I find the continuing education so helpful.
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So people are, or they're taking a break and then they're planning to come back in a month or two.
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So I've realized like, okay, people just have their own reasons for staying
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subscribed and I don't need to micromanage them.
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Like these are adults, they've signed up, they know the deal,
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and they can leave whenever they want.
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What I do, what I have done just to make myself feel better is I've made it
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just incredibly easy to cancel.
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I send an email out every Sunday with kind of like a synopsis of what's happening in Monday Mentoring.
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And at the bottom, all of them say like, here's how to cancel Monday Mentoring
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with a link to how to do it.
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And you know, when you log into the membership, it's right there at the top
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of your Monday Mentoring dashboard. It's like, here's how you can cancel.
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Because I never want anybody to stay if they don't want to stay in Monday Mentoring.
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Some other things that I have learned are.
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Speaking of kind of like fears and growing edges, at first I was like,
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oh, is it going to be really awkward if people cancel?
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You know, in the beginning, every time somebody would cancel,
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I'd be like, oh, I guess I'm not doing a good job or like what's happening.
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And then I've come to realize people cancel for all kinds of reasons.
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It isn't a good fit for some people and they cancel because they don't like
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it or they're not getting whatever out of it.
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But a lot of people cancel because they're not practicing anymore or they're
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taking a break from practicing or or finances became different,
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or they got too busy with other things.
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There's all kinds of reasons that people cancel.
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And I've learned to manage my own mind around that and just assume that we could
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still have a really great relationship.
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So I never wish anybody poorly when they cancel.
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I don't think badly of them or like, oh, our relationship is ruined,
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or I don't want to talk to them anymore.
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A lot of people, since I've been doing this so long, I find a lot of people actually come back.
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It's one of the really fun things about Monday Mentoring is I've had people,
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cancel and then a year or two later, they might say like, now is actually the
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time and I feel like I can really do this or my finances have changed or,
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you know, I took a break to have a baby and now I'm back or whatever.
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So it's really fun to see people kind of move in and out of the program as their
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needs change and as things evolve.
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I have really great relationships with so many people that I've met through
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Monday Mentoring, even if they're not part of it. I I love that I got to know
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them and we stay in touch.
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And it's not weird when people come in and then leave anymore.
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And so that's been a great thing for me is just to be a resource for people
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when they want to be part of this group and when it's not working for them for
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whatever reason, totally great.
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And I'm glad to have known them in that way and hope that we stay in touch.
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So that's kind of been a fun part of it. It's kind of a learning.
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And learning for me is just enjoying the people that I.
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Enjoying the people that I've met along the way. And then the last thing,
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well, one of the last things I wanted to share with you is just about the amount of work.
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Because I know a lot of people when you think about, oh, maybe I'll do a membership
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or a group program or something like that. You think, oh, it's a little bit
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easier because it's one to many.
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And to a certain extent, yes, it is.
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You know, there's definitely some advantages to doing a group program.
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But what I've ultimately found after four plus years of doing this is that it's
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pretty much the same amount of work as running a clinical practice,
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a one-on-one practice. It's just a different type of work.
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So I really don't think it's any easier and in some ways it's harder than a
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full one-on-one practice.
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It's just now the work of it is more administrative.
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There's more people to manage. There's more, you know, tech issues that come up along the way.
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I do, I think I mentioned earlier, now I do have other facilitators coming in.
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So I'm not personally doing every single session. I try to do about half of
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them at least every month.
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And then I have guest facilitators coming in to do, not guests because a lot
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of folks are regular facilitators, but I have other facilitators coming in to
00:14:05.311 --> 00:14:08.611
expand Horizons. And so it's not just me.
00:14:09.451 --> 00:14:13.691
But, you know, I'm organizing schedules and now I have Amy, who's an assistant,
00:14:13.911 --> 00:14:16.111
my assistant, and, you know, websites.
00:14:16.231 --> 00:14:19.771
And there's all these buttons that aren't working and links that are supposed
00:14:19.771 --> 00:14:21.371
to be doing something that they're not doing.
00:14:21.491 --> 00:14:24.851
And, you know, there's other things that come up. Like if you want to have a
00:14:24.851 --> 00:14:27.611
group program, then you need to have more people.
00:14:27.731 --> 00:14:30.791
You know, like people leave Monday Mentorings and then if you...
00:14:31.737 --> 00:14:35.197
Want to keep it at the same level that you got to have more people coming in all the time.
00:14:35.497 --> 00:14:39.917
So it's a different type of work. It's not easier. It's not better. It's just different.
00:14:40.097 --> 00:14:44.737
I really enjoy it. I enjoy having the mix of Monday Mentoring and my one-on-one
00:14:44.737 --> 00:14:48.737
work, but it's definitely a different, it's kind of a different beast.
00:14:49.377 --> 00:14:54.297
And anyway, so those are some things that have come up in terms of what's on
00:14:54.297 --> 00:14:57.537
the horizon for Monday Mentoring, like improvements, things that I want to make.
00:14:57.597 --> 00:15:03.217
Some of the things that are on my mind to grapple with moving into the end of
00:15:03.217 --> 00:15:10.017
2024 and on into 2025 is that I'm constantly trying to walk the line between
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having Monday Mentoring not be the Camille show.
00:15:12.777 --> 00:15:18.837
I really, my intention is that it is a group of people working together and
00:15:18.837 --> 00:15:21.357
that it's not just, oh, here's what Camille thinks about this,
00:15:21.417 --> 00:15:25.517
but But really, we're, you know, me stepping out of the way and facilitating,
00:15:25.717 --> 00:15:30.177
you know, a group of people to work together on something.
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And so I definitely, sometimes I'm on the wrong side of that line.
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And I need to constantly remind myself to listen more than I'm talking and to
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keep my role really clear so that it's not all about me.
00:15:43.397 --> 00:15:46.857
Teaching, when I'm teaching continuing education, then it is kind of the Camille
00:15:46.857 --> 00:15:50.117
show. but for the facilitated sessions, which is most of Monday mentoring,
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I'm trying to remind myself to,
00:15:53.415 --> 00:15:57.655
to leave lots of space for other people. And then the other growing edge for
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Monday Mentoring that I'm thinking about going forward is really just the simplicity aspect of it.
00:16:03.655 --> 00:16:09.315
Because as my interest is always like, oh, we could do this and we could do that.
00:16:09.335 --> 00:16:11.895
And we could add, you know, we could add this here or that there.
00:16:12.035 --> 00:16:14.775
And what I found works really well for people is actually if it's just simple.
00:16:15.175 --> 00:16:18.715
The more simple I can keep it, the less overwhelmed people feel.
00:16:19.075 --> 00:16:23.475
So I've started trying to explain Monday Mentoring to People as just show up
00:16:23.475 --> 00:16:29.915
for one hour a week to either attend a live session or review one of our webinars
00:16:29.915 --> 00:16:34.175
in the library for continuing education or even just showing up in the community
00:16:34.175 --> 00:16:35.795
forum and meeting some other people.
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If you just do an hour a week on improving your business or growing as a practitioner,
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then you'll find that you're evolving quite a bit.
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So I'm really working on not overwhelming
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people and not having it be too complicated so that it's like,
00:16:52.595 --> 00:16:55.595
oh, I'm missing out on stuff, but really thinking like, how can I make this
00:16:55.595 --> 00:17:00.835
accessible and easy and something that feels supportive and building rather
00:17:00.835 --> 00:17:06.035
than something that's wearing you down and just constantly adding to your to-do list.
00:17:06.035 --> 00:17:10.275
So those are things that I'm that I'm working on as we move forward into the
00:17:10.275 --> 00:17:14.355
next into the next iteration of wherever that's going to take us.
00:17:14.675 --> 00:17:18.835
So I hope this has been helpful for you just to hear a little bit more about
00:17:18.835 --> 00:17:21.195
how things have evolved and where we are.
00:17:21.195 --> 00:17:25.975
If you have specific questions about Monday Mentoring, just the admin parts
00:17:25.975 --> 00:17:30.575
of things or anything else, I would love to answer your questions here on the podcast.
00:17:30.915 --> 00:17:35.915
You can go to intheclinic.com and there's a little area there.
00:17:35.955 --> 00:17:40.295
It should be pretty obvious where you can submit questions and that would be a great way.
00:17:40.395 --> 00:17:42.715
I'd love to hear them and help you out if I can. am.
00:17:43.095 --> 00:17:46.715
So send me your questions. If you are not already signed up for my newsletter,
00:17:46.895 --> 00:17:50.735
you can do so at intheclinic.com or you can go to my website,
00:17:50.855 --> 00:17:52.215
camillefreeman.com and sign up there.
00:17:52.675 --> 00:17:58.495
I'd love to have you on my website for practitioners and I'll see you next time. All right, take care.
00:00:00.017 --> 00:00:02.837
Welcome to In the Clinic with Camille. My name is Camille Freeman.
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I'm an herbalist and nutritionist.
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And in this podcast, I share little tips and tidbits that might be helpful for other practitioners.
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Today, I wanted to share some reflections on running Monday Mentoring,
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which in case you're not familiar with that is my community of practice membership
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program for other practitioners.
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And the reason I wanted to share some thoughts on this is because we are starting
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our fifth year of Monday Mentoring, which is really wild to me.
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Now, Monday Mentoring, this is not designed to be an advertisement for Monday
00:00:31.817 --> 00:00:33.597
Mentoring, in case you're wondering about that.
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The point of this podcast episode is not so that you will sign up for it.
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In fact, you can't sign up for it. We're not open for new members right now.
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We only open at certain times of the year, and this is not one of those times.
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Instead, I just wanted to share some of the things I've learned along the way
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and give you a little peek behind the scenes as to how Monday Mentoring came
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to be and how it's evolved over the years.
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So that's really what's happening here.
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I'll start at the beginning. And Monday Mentoring began in 2019,
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was conceived in 2019 when I decided to reopen my clinical practice.
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I took a little break when my kids were small. I was working a full-time job
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at the university and just found I could not keep up with my practice. So I took some time off.
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And then in 2019, I decided to reopen my practice and start seeing clients again
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and realized that I was feeling a little isolated and I didn't have a formal,
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structure in place to get support from other practitioners when things came
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up with my clients, such as, you know, I've never seen this particular thing happen before.
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Has anybody else, you know, has this happened to anybody else?
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Or, you know, just run some things on my website by other people or what have you.
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I just felt like I needed a little bit more of a community around that.
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And what I did is what I advise everyone to do when they're thinking about doing
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something new is to first talk to some people that you think might be interested in the program.
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So I put out a little call on my email list and I said, hey,
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I'm thinking about putting together some kind of group support thing for practitioners.
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If that sounds like it might be interesting to you, could I pick your brain
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for 15 or 20 minutes and just talk to you about it?
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And a handful of people signed up and we chatted and I decided to design a program
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based on what what I wanted and my time availability, and then what I had heard
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from the people I talked to.
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I came up with a price kind of out of the blue. I just guesstimated about how
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much I thought I would need to charge based on my time and what I knew about
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the platforms and infrastructure that might be needed to run that program.
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And I decided, you know, at $75 a month seems pretty reasonable.
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I put it out there to my newsletter as a pilot program. I said,
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hey, I'm doing this, open it for a small number of people.
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If you're interested, here's how to sign up. It was not a big push.
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It was just a gentle invitation.
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And about, I can't remember if it was 10 or 12 people signed up for that first event.
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Cohort. We met at 7 p.m. Eastern on Mondays and we alternated roundtables,
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which is where we brought cases to get feedback from other people,
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and then practice management, which is more like support under the hood of a business,
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websites and getting clients and payments and all that kind of stuff.
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So we did that for a while and eventually that cohort, I invited more people
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into it and eventually it got bigger.
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I started a second cohort and then a third.
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I started a group at 5 p.m. I started another group at 12 p.m.
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And eventually I was like, you know what, all these groups, it's a little bit hard to administer.
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And so I decided to combine it. So now instead of running three different sections
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of Monday mentoring, I just said, hey, anybody can come to any session,
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depending on your schedule and what we're talking about.
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You can choose what you want to come to, or you can come to all of them if you want.
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So that was one of a big takeaway that I came to realize is that,
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oh, I could just design it to be convenient for me, as long as I think it's
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also going to serve the participants.
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I just made an executive decision.
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And I found that over time, when I do something that feels kind of dramatic
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and very different from the way that we've been doing things,
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I worry a lot. I'm like, oh, this is going to disrupt people.
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It's going to upset them.
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And I found people are very, very flexible. They're very, very willing to go
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along with you and make the change as long as you're clear and you communicate a lot.
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I found the same thing when I switched platforms. I've moved platforms.
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I can't remember if it's three or four times.
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And especially this last one, I was like, oh, geez, everybody had to re-subscribe
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to a new platform in order to stay part of Monday Mentoring.
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And I was like, oh, I'm going to lose.
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I was worried that I would lose 50% or more of our people.
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And that's not what happened at all. Almost everybody.
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Made the leap, no problem, even though it was not super convenient,
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and they did have to resubscribe and re-sign up and all this.
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But people, again, if you just are clear and contact people and make the information
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available, it's really been fine to make relatively major changes to the program and the way it works.
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Also, a takeaway for me has been not trying to design a program that works for
00:05:19.050 --> 00:05:22.830
everyone, but instead getting really more clear or on who I want it to work for specifically.
00:05:23.430 --> 00:05:26.670
So in the beginning, I was kind of like, oh, pretty much anybody who's kind
00:05:26.670 --> 00:05:29.270
of vaguely involved in herbs or nutrition could be part of this.
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And then over time, what I came to realize is that people who are not yet in
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clinical practice, like maybe they're still in school or they're thinking about
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becoming clinicians one day eventually,
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just aren't the best fit in Monday Mentoring because in order to have a group
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of peers supporting one another, if somebody is not already in clinical practice,
00:05:48.390 --> 00:05:54.030
then of course, They still do have things to contribute to the group,
00:05:54.070 --> 00:05:57.730
but they're still a trained somebody, you know, either working on their training,
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they have human experience to contribute.
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But really what makes the most difference is if we are among others who are
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really in practice and who are on that side of the fence, so to speak.
00:06:08.450 --> 00:06:12.450
So I eventually, about a year, maybe a year and a half ago, I started saying,
00:06:12.610 --> 00:06:16.810
you know what, if you're not in clinical practice yet, please wait to join Monday Mentoring.
00:06:17.290 --> 00:06:21.910
And there's lots of other programs that are similar that people can join while
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they're waiting to start their
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practice. And I have some programs they can take and things like that.
00:06:25.870 --> 00:06:29.270
But that's really made a difference where we really are just having people who
00:06:29.270 --> 00:06:32.230
are already doing this work and that helps a lot.
00:06:32.550 --> 00:06:36.150
So that's been a big part of things.
00:06:37.670 --> 00:06:41.630
Another thing that I've learned is just from the finances to give you a little
00:06:41.630 --> 00:06:47.430
snippet, some insider information. I actually have stuck with that $75 a month price.
00:06:47.630 --> 00:06:53.690
I eventually changed to a pay from the heart model, where $75 is the actual
00:06:53.690 --> 00:06:57.930
amount that I need to just kind of keep the lights on and keep things going.
00:06:58.470 --> 00:07:02.830
So my guess was pretty good in the beginning. But I also realized like,
00:07:02.870 --> 00:07:09.470
okay, it runs a little bit better if we have a slightly higher income.
00:07:10.090 --> 00:07:14.950
So now I have Monday Mentoring is at pay from the heart where it's $75 a month
00:07:14.950 --> 00:07:19.910
or $99 a month, which is the amount that allows me to pay sustainable wages
00:07:19.910 --> 00:07:21.310
to myself and other people.
00:07:21.650 --> 00:07:25.850
And then we have $129 a month, which is more of like a pay it forward price.
00:07:26.030 --> 00:07:28.810
And we do have people at all the tiers.
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I've done a separate podcast episode on pay from the heart pricing,
00:07:32.810 --> 00:07:35.710
which I'll I'll link to so I don't go into that whole thing again.
00:07:36.070 --> 00:07:40.810
But I have decided to just keep the prices the same. I think I probably could
00:07:40.810 --> 00:07:43.990
charge quite a bit more for Monday Mentoring. We.
00:07:44.979 --> 00:07:47.739
We definitely, there's a lot of value in it.
00:07:47.779 --> 00:07:52.759
People who are in Monday Mentoring get access to my deep dives and including
00:07:52.759 --> 00:07:54.819
all my past deep dives and webinar library.
00:07:54.979 --> 00:07:58.399
So at this point, it's, I don't know, 50 or more training classes.
00:07:58.859 --> 00:08:02.819
And anyway, there's a lot, there's a lot included. And I think if I were to
00:08:02.819 --> 00:08:06.579
add up the individual value, it would probably come out to a lot more than $75 a month.
00:08:06.859 --> 00:08:12.059
But I feel good at this price between $75.99 and $129 a month.
00:08:12.159 --> 00:08:14.699
I feel like it's It's a really great value for the people taking it.
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I'm meeting my needs. I'm able
00:08:16.579 --> 00:08:20.739
to pay the guest facility. I have other facilitators that come in now.
00:08:20.859 --> 00:08:23.119
I'm able to pay people what I feel like is a really good price.
00:08:24.039 --> 00:08:27.919
So I've decided to just keep the price the same for now. I know times are a
00:08:27.919 --> 00:08:28.779
little bit tight for people.
00:08:29.279 --> 00:08:33.159
And even though it's been almost five years, well, four years going into it,
00:08:33.319 --> 00:08:37.619
I've just, I don't see or feel a need to increase the price right now,
00:08:37.639 --> 00:08:40.159
even though I probably could. So leaving it where it is.
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That's what's happening. That's what's happening there. I have just to share
00:08:45.739 --> 00:08:50.059
some of the fears and some of the learning edges, I guess you could say,
00:08:50.179 --> 00:08:51.939
that have come up along the way.
00:08:52.419 --> 00:08:55.699
Probably my biggest fear associated with Monday Mentoring is that.
00:08:56.691 --> 00:09:00.991
It's really hard when people sign up for a membership like this,
00:09:01.011 --> 00:09:05.071
it automatically renews on the same day of the month that you signed up.
00:09:05.311 --> 00:09:09.211
And people, there are definitely people who sign up and then I never really see them.
00:09:09.971 --> 00:09:12.951
I'll see them maybe for a few months and then I just hardly see them at all.
00:09:13.291 --> 00:09:18.871
And I worry so much that, especially in the beginning, I was so worried like,
00:09:18.931 --> 00:09:22.491
oh my gosh, these people have forgotten and now they're paying me and they don't
00:09:22.491 --> 00:09:24.231
realize they're paying me and I'm their budget.
00:09:24.271 --> 00:09:28.371
I had all these stories about what was happening and how like somehow my email
00:09:28.371 --> 00:09:31.631
was disappearing and they didn't remember that they were still in it and so on.
00:09:31.711 --> 00:09:35.251
And then I've actually talked to my own mentor a lot about this because,
00:09:35.311 --> 00:09:40.511
oh my gosh, in the beginning, especially I was like, my mentor's name is Alana.
00:09:40.591 --> 00:09:43.431
And I was like, Alana, should I just unenroll them? Because I don't want to
00:09:43.431 --> 00:09:46.611
accidentally be charging them. And she was like, no, Camille,
00:09:46.691 --> 00:09:47.811
this is how memberships work.
00:09:48.211 --> 00:09:50.971
You don't know what's going on behind the scenes. And then finally I started
00:09:50.971 --> 00:09:54.551
reaching out to people and I was like, but you know, I try to check in with people periodically.
00:09:54.971 --> 00:09:58.771
And a lot of people said, I actually watch the recordings. I can't come live,
00:09:58.851 --> 00:10:02.911
but I get a lot out of participating in the community forum,
00:10:03.011 --> 00:10:05.171
or I like to watch the recordings and listen to them.
00:10:05.311 --> 00:10:08.311
And I find the continuing education so helpful.
00:10:08.911 --> 00:10:13.331
So people are, or they're taking a break and then they're planning to come back in a month or two.
00:10:13.951 --> 00:10:17.371
So I've realized like, okay, people just have their own reasons for staying
00:10:17.371 --> 00:10:19.491
subscribed and I don't need to micromanage them.
00:10:19.611 --> 00:10:21.971
Like these are adults, they've signed up, they know the deal,
00:10:21.971 --> 00:10:23.991
and they can leave whenever they want.
00:10:24.211 --> 00:10:27.951
What I do, what I have done just to make myself feel better is I've made it
00:10:27.951 --> 00:10:30.131
just incredibly easy to cancel.
00:10:30.171 --> 00:10:36.071
I send an email out every Sunday with kind of like a synopsis of what's happening in Monday Mentoring.
00:10:36.151 --> 00:10:39.911
And at the bottom, all of them say like, here's how to cancel Monday Mentoring
00:10:39.911 --> 00:10:41.091
with a link to how to do it.
00:10:41.491 --> 00:10:44.511
And you know, when you log into the membership, it's right there at the top
00:10:44.511 --> 00:10:47.091
of your Monday Mentoring dashboard. It's like, here's how you can cancel.
00:10:47.391 --> 00:10:51.851
Because I never want anybody to stay if they don't want to stay in Monday Mentoring.
00:10:52.731 --> 00:10:55.131
Some other things that I have learned are.
00:10:56.736 --> 00:11:00.116
Speaking of kind of like fears and growing edges, at first I was like,
00:11:00.156 --> 00:11:03.236
oh, is it going to be really awkward if people cancel?
00:11:03.656 --> 00:11:06.456
You know, in the beginning, every time somebody would cancel,
00:11:06.556 --> 00:11:09.336
I'd be like, oh, I guess I'm not doing a good job or like what's happening.
00:11:09.696 --> 00:11:13.196
And then I've come to realize people cancel for all kinds of reasons.
00:11:13.416 --> 00:11:15.916
It isn't a good fit for some people and they cancel because they don't like
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it or they're not getting whatever out of it.
00:11:17.756 --> 00:11:21.856
But a lot of people cancel because they're not practicing anymore or they're
00:11:21.856 --> 00:11:24.736
taking a break from practicing or or finances became different,
00:11:24.796 --> 00:11:27.096
or they got too busy with other things.
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There's all kinds of reasons that people cancel.
00:11:30.376 --> 00:11:37.476
And I've learned to manage my own mind around that and just assume that we could
00:11:37.476 --> 00:11:39.176
still have a really great relationship.
00:11:39.736 --> 00:11:44.396
So I never wish anybody poorly when they cancel.
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I don't think badly of them or like, oh, our relationship is ruined,
00:11:46.856 --> 00:11:47.956
or I don't want to talk to them anymore.
00:11:48.416 --> 00:11:53.536
A lot of people, since I've been doing this so long, I find a lot of people actually come back.
00:11:53.996 --> 00:11:57.196
It's one of the really fun things about Monday Mentoring is I've had people,
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cancel and then a year or two later, they might say like, now is actually the
00:12:00.636 --> 00:12:04.816
time and I feel like I can really do this or my finances have changed or,
00:12:04.836 --> 00:12:07.596
you know, I took a break to have a baby and now I'm back or whatever.
00:12:08.016 --> 00:12:12.176
So it's really fun to see people kind of move in and out of the program as their
00:12:12.176 --> 00:12:14.576
needs change and as things evolve.
00:12:14.916 --> 00:12:17.696
I have really great relationships with so many people that I've met through
00:12:17.696 --> 00:12:21.236
Monday Mentoring, even if they're not part of it. I I love that I got to know
00:12:21.236 --> 00:12:22.456
them and we stay in touch.
00:12:22.516 --> 00:12:26.836
And it's not weird when people come in and then leave anymore.
00:12:27.056 --> 00:12:31.736
And so that's been a great thing for me is just to be a resource for people
00:12:31.736 --> 00:12:34.356
when they want to be part of this group and when it's not working for them for
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whatever reason, totally great.
00:12:36.996 --> 00:12:40.536
And I'm glad to have known them in that way and hope that we stay in touch.
00:12:40.756 --> 00:12:46.296
So that's kind of been a fun part of it. It's kind of a learning.
00:12:47.136 --> 00:12:50.796
And learning for me is just enjoying the people that I.
00:12:51.731 --> 00:12:55.731
Enjoying the people that I've met along the way. And then the last thing,
00:12:55.751 --> 00:12:59.331
well, one of the last things I wanted to share with you is just about the amount of work.
00:12:59.651 --> 00:13:02.471
Because I know a lot of people when you think about, oh, maybe I'll do a membership
00:13:02.471 --> 00:13:06.391
or a group program or something like that. You think, oh, it's a little bit
00:13:06.391 --> 00:13:07.551
easier because it's one to many.
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And to a certain extent, yes, it is.
00:13:10.971 --> 00:13:14.271
You know, there's definitely some advantages to doing a group program.
00:13:14.851 --> 00:13:19.951
But what I've ultimately found after four plus years of doing this is that it's
00:13:19.951 --> 00:13:23.851
pretty much the same amount of work as running a clinical practice,
00:13:23.891 --> 00:13:26.131
a one-on-one practice. It's just a different type of work.
00:13:27.231 --> 00:13:32.571
So I really don't think it's any easier and in some ways it's harder than a
00:13:32.571 --> 00:13:34.411
full one-on-one practice.
00:13:35.231 --> 00:13:39.431
It's just now the work of it is more administrative.
00:13:40.071 --> 00:13:46.171
There's more people to manage. There's more, you know, tech issues that come up along the way.
00:13:46.351 --> 00:13:51.971
I do, I think I mentioned earlier, now I do have other facilitators coming in.
00:13:52.051 --> 00:13:55.171
So I'm not personally doing every single session. I try to do about half of
00:13:55.171 --> 00:13:57.011
them at least every month.
00:13:57.151 --> 00:14:01.351
And then I have guest facilitators coming in to do, not guests because a lot
00:14:01.351 --> 00:14:05.311
of folks are regular facilitators, but I have other facilitators coming in to
00:14:05.311 --> 00:14:08.611
expand Horizons. And so it's not just me.
00:14:09.451 --> 00:14:13.691
But, you know, I'm organizing schedules and now I have Amy, who's an assistant,
00:14:13.911 --> 00:14:16.111
my assistant, and, you know, websites.
00:14:16.231 --> 00:14:19.771
And there's all these buttons that aren't working and links that are supposed
00:14:19.771 --> 00:14:21.371
to be doing something that they're not doing.
00:14:21.491 --> 00:14:24.851
And, you know, there's other things that come up. Like if you want to have a
00:14:24.851 --> 00:14:27.611
group program, then you need to have more people.
00:14:27.731 --> 00:14:30.791
You know, like people leave Monday Mentorings and then if you...
00:14:31.737 --> 00:14:35.197
Want to keep it at the same level that you got to have more people coming in all the time.
00:14:35.497 --> 00:14:39.917
So it's a different type of work. It's not easier. It's not better. It's just different.
00:14:40.097 --> 00:14:44.737
I really enjoy it. I enjoy having the mix of Monday Mentoring and my one-on-one
00:14:44.737 --> 00:14:48.737
work, but it's definitely a different, it's kind of a different beast.
00:14:49.377 --> 00:14:54.297
And anyway, so those are some things that have come up in terms of what's on
00:14:54.297 --> 00:14:57.537
the horizon for Monday Mentoring, like improvements, things that I want to make.
00:14:57.597 --> 00:15:03.217
Some of the things that are on my mind to grapple with moving into the end of
00:15:03.217 --> 00:15:10.017
2024 and on into 2025 is that I'm constantly trying to walk the line between
00:15:10.017 --> 00:15:12.457
having Monday Mentoring not be the Camille show.
00:15:12.777 --> 00:15:18.837
I really, my intention is that it is a group of people working together and
00:15:18.837 --> 00:15:21.357
that it's not just, oh, here's what Camille thinks about this,
00:15:21.417 --> 00:15:25.517
but But really, we're, you know, me stepping out of the way and facilitating,
00:15:25.717 --> 00:15:30.177
you know, a group of people to work together on something.
00:15:30.277 --> 00:15:33.457
And so I definitely, sometimes I'm on the wrong side of that line.
00:15:33.557 --> 00:15:38.657
And I need to constantly remind myself to listen more than I'm talking and to
00:15:38.657 --> 00:15:42.437
keep my role really clear so that it's not all about me.
00:15:43.397 --> 00:15:46.857
Teaching, when I'm teaching continuing education, then it is kind of the Camille
00:15:46.857 --> 00:15:50.117
show. but for the facilitated sessions, which is most of Monday mentoring,
00:15:50.277 --> 00:15:52.497
I'm trying to remind myself to,
00:15:53.415 --> 00:15:57.655
to leave lots of space for other people. And then the other growing edge for
00:15:57.655 --> 00:16:03.035
Monday Mentoring that I'm thinking about going forward is really just the simplicity aspect of it.
00:16:03.655 --> 00:16:09.315
Because as my interest is always like, oh, we could do this and we could do that.
00:16:09.335 --> 00:16:11.895
And we could add, you know, we could add this here or that there.
00:16:12.035 --> 00:16:14.775
And what I found works really well for people is actually if it's just simple.
00:16:15.175 --> 00:16:18.715
The more simple I can keep it, the less overwhelmed people feel.
00:16:19.075 --> 00:16:23.475
So I've started trying to explain Monday Mentoring to People as just show up
00:16:23.475 --> 00:16:29.915
for one hour a week to either attend a live session or review one of our webinars
00:16:29.915 --> 00:16:34.175
in the library for continuing education or even just showing up in the community
00:16:34.175 --> 00:16:35.795
forum and meeting some other people.
00:16:36.015 --> 00:16:41.055
If you just do an hour a week on improving your business or growing as a practitioner,
00:16:41.195 --> 00:16:44.515
then you'll find that you're evolving quite a bit.
00:16:45.095 --> 00:16:48.435
So I'm really working on not overwhelming
00:16:48.435 --> 00:16:52.535
people and not having it be too complicated so that it's like,
00:16:52.595 --> 00:16:55.595
oh, I'm missing out on stuff, but really thinking like, how can I make this
00:16:55.595 --> 00:17:00.835
accessible and easy and something that feels supportive and building rather
00:17:00.835 --> 00:17:06.035
than something that's wearing you down and just constantly adding to your to-do list.
00:17:06.035 --> 00:17:10.275
So those are things that I'm that I'm working on as we move forward into the
00:17:10.275 --> 00:17:14.355
next into the next iteration of wherever that's going to take us.
00:17:14.675 --> 00:17:18.835
So I hope this has been helpful for you just to hear a little bit more about
00:17:18.835 --> 00:17:21.195
how things have evolved and where we are.
00:17:21.195 --> 00:17:25.975
If you have specific questions about Monday Mentoring, just the admin parts
00:17:25.975 --> 00:17:30.575
of things or anything else, I would love to answer your questions here on the podcast.
00:17:30.915 --> 00:17:35.915
You can go to intheclinic.com and there's a little area there.
00:17:35.955 --> 00:17:40.295
It should be pretty obvious where you can submit questions and that would be a great way.
00:17:40.395 --> 00:17:42.715
I'd love to hear them and help you out if I can. am.
00:17:43.095 --> 00:17:46.715
So send me your questions. If you are not already signed up for my newsletter,
00:17:46.895 --> 00:17:50.735
you can do so at intheclinic.com or you can go to my website,
00:17:50.855 --> 00:17:52.215
camillefreeman.com and sign up there.
00:17:52.675 --> 00:17:58.495
I'd love to have you on my website for practitioners and I'll see you next time. All right, take care.
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